Sr Executive: Sales

Job Purpose:

To drive sales growth by identifying business opportunities, building and maintaining strong customer relationships, and achieving assigned sales targets. The role involves handling techno-commercial discussions, preparing offers, and coordinating with internal departments to ensure customer satisfaction and timely project execution.

Qualifications & Skills Required:

• Education: Graduate in Engineering/Science/Commerce; MBA/PGDM in Marketing preferred.

• Experience: 3–6 years of experience in industrial/B2B sales, preferably in a techno-commercial environment (engineering, manufacturing, or renewable energy sector).

• Skills:

  • Excellent communication and presentation skills.

  • Strong negotiation and relationship management abilities.

  • Proficiency in MS Office and CRM tools.

  • Technical understanding of product/application.

  • Result-oriented with strong follow-up and planning skills.

Desired Profile

• Target-driven and self-motivated

• Customer-centric with a problem-solving attitude

• Team player with strong coordination skills

• Professional demeanor and ethical conduct

• Ability to handle pressure and multitask effectively

Key Responsibilities:

1. Business Development:

• Identify potential clients, new market segments, and business opportunities in the assigned region.

• Conduct market research to understand industry trends and competitor activities.

• Generate new leads through visits, calls, and networking.

2. Customer Relationship Management:

• Build and maintain long-term relationships with existing and prospective customers.

• Understand customer requirements and propose appropriate product or service solutions.

• Provide regular updates and support to customers throughout the sales process.

3. Techno-Commercial Offers:

• Prepare and share techno-commercial proposals in coordination with the design and estimation teams.

• Conduct price negotiations and follow up on submitted quotations to close deals.

• Ensure that all offers are prepared as per company policies and profit margins.

4. Order Execution & Coordination:

• Coordinate with internal teams (Design, Production, Purchase, and Dispatch) to ensure smooth order processing and delivery.

• Track project execution status and keep customers informed about delivery schedules.

• Ensure all documentation related to sales orders, invoices, and dispatch is completed accurately.

5. Outstanding Payment Follow-up:

• Regularly follow up with customers for payments as per agreed credit terms.

• Coordinate with the accounts department for reconciliation of accounts and collection status.

• Maintain proper documentation of outstanding and collection records.

6. Reporting & MIS:

• Maintain daily/weekly sales reports and customer visit logs.

• Update CRM or internal systems with inquiry status, quotations, and follow-ups.

• Provide sales forecasts and performance reports to management.

7. Post-Sales Support:

• Ensure customer satisfaction by addressing post-delivery issues in coordination with the service or CRM team.

• Gather customer feedback to identify improvement opportunities in products or services.